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Premiumize.me downloads not starting

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Posts: 3
Hi,

Downloaded and installed this app as it's listed as supported over on the premiumize.me support page but having an issue where 99% of the time downloads never start (and yes I am clicking the start button), once in a blue moon the download will eventually start if I wait long enough but usually the download will never start, this is what the log is showing -

01/08/2016 20:48:17   -   CandiSoft - Load! 0.7.5 was started.
01/08/2016 20:48:21   -   32554.part2.rar: Initializing download.
01/08/2016 20:48:22   -   32554.part2.rar: Download initialized.
01/08/2016 20:49:10   -   Download stopped by user.
01/08/2016 20:49:14   -   32554.part2.rar: Initializing download.
01/08/2016 20:49:14   -   32554.part2.rar: Download initialized.
01/08/2016 20:50:54   -  Error in download-thread: Access violation at address 005C3ABC in module 'Load.exe'. Read of address 00000000
01/08/2016 20:50:54   -   32554.part2.rar: Trying to download again (1)
01/08/2016 20:50:54   -   32554.part2.rar: Initializing download.
01/08/2016 20:50:54   -   32554.part2.rar: Download initialized.


If I leave the download running long enough the error in the log will just keep repeating where the program will continue to try to start downloading but ultimately fail with the same error message.

Vash User avatar
CandiSoft Support

Posts: 1260
Hi,

it would help if you would let me know which hoster you're downloading from. I just tested Uploaded.net link through premiumize.me and it just worked fine for me.
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Posts: 3
Vash wrote:
Hi,

it would help if you would let me know which hoster you're downloading from. I just tested Uploaded.net link through premiumize.me and it just worked fine for me.


Uploaded.net was the hoster I was trying, just attempted the download again right now as I'm typing this and it's working but the majority of downloads I attempt from numerous hosters using my premiumize.me via the load app just never start no matter how long I wait.

Edit : Well it was working, download stalled at 67% and it's been like that for about 10 minutes, in that time I downloaded the stalled file directly using the downloader on the premiumize.me website. This app appears to be a good downloader but for me it's just not working very well at all with my premiumize.me account, either downloads just never get going or they stall half way through.

02/08/2016 18:52:04 - Error in download-thread: Access violation at address 005C3ABC in module 'Load.exe'. Read of address 00000000 << still seeing this error repeating in the log

Vash User avatar
CandiSoft Support

Posts: 1260
Could you PM me a couple of links that don't work for you? So I can try more, I just tested 2 minutes there. ;)
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Vash User avatar
CandiSoft Support

Posts: 1260
Thanks for the links.

I figured these problems are not Load! related. The links that won't work in Load! don't work on their website downloader either. And Rapidgator is currently not supported by them as it seems. Please report the problems to the premiumize.me support staff.
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Posts: 3
Vash wrote:
Thanks for the links.

I figured these problems are not Load! related. The links that won't work in Load! don't work on their website downloader either. And Rapidgator is currently not supported by them as it seems. Please report the problems to the premiumize.me support staff.


So what exactly is this error in the log telling you, to me it appears there's an issue with the load.exe itself that's causing the download to fail, rapidgator isn't supported as you say but uploaded certainly is and the files are downloading from premiumize.me website for me but not when using your program

11/08/2016 18:36:05   -   Error in download-thread: Access violation at address 005C3ABC in module 'Load.exe'. Read of address 00000000


Edit : Ignore me, download is now failing from their website but the same link is working using my real-debrid account, will contact support and see what they say.

Vash User avatar
CandiSoft Support

Posts: 1260
The same download doesn't even work through their webseite downloader - therefore this issue is not our fault.
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